Booking and Travel Privacy Policy
Our Booking and Travel Privacy Policy applies to all bookings, regardless of whether they are made directly by the end client(s) through our designated agents or if the clients book directly through our “Online Booking Platform.” However, it is important to note that all bookings shall be deemed to have been concluded at our Head Office in the City of Arusha, Tanzania.
This policy ensures that we maintain a consistent and transparent approach to handling the personal and booking information of all our clients, regardless of the booking channel they choose. By centralizing the booking process at our Head Office in Arusha, we can ensure that all bookings are processed and managed in accordance with our established procedures and policies.
If you have any further questions or concerns regarding our Booking and Travel Privacy Policy, please do not hesitate to reach out to our customer service team through info@nobleadventuetz.com. We are committed to providing a seamless and secure booking experience for all our valued clients.
You can submit your booking through either our designated agents across the globe, ensuring that the booking is copied to md@nobleadventuretz.com, or via our Online Booking Platform. By doing so, you imply your cordial acceptance of our Booking Terms and Conditions, as well as our Travel Privacy Policy.
Upon receipt of your inquiry, our team will respond immediately by issuing the Safari Program Schedule (Itinerary) along with the respective Safari Budget within 24 hours. This prompt response allows us to establish a binding agreement once you confirm the details.
We understand the importance of providing a seamless and efficient booking process for our valued clients. By outlining the various submission options and our commitment to a timely response, we aim to ensure a smooth and transparent booking experience.
If you have any questions or require further assistance, please do not hesitate to reach out to our team. We are dedicated to delivering exceptional service and tailored safari experiences.
At Noble Adventure Tanzania, we deeply value the trust our clients place in us and are committed to respecting their choices and preferences. By booking through our Online Platform, you are allowing us to access the privacy information related to your inquiry. We want to assure you that we will maintain the utmost confidentiality of this information and use it solely for the purpose of planning and delivering your safari experience.
We understand the importance of data privacy and security, which is why our website is secured using SSL (Secure Sockets Layer) technology. This is the industry-standard security protocol that establishes an encrypted link between our server and your browser, ensuring the safe and secure transmission of your information.
Rest assured, we take every precaution to protect your personal data and will never share or use it for any purpose other than fulfilling your safari booking and providing you with the exceptional service you deserve. Your trust is our top priority, and we are committed to upholding the highest standards of privacy and security.
If you have any further questions or concerns regarding our data privacy practices, please do not hesitate to reach out to our team. We are here to address your inquiries and ensure a seamless and secure booking experience.
Once the Safari Program and Budget have been agreed upon and approved, the client(s) will be required to immediately pay a confirmation deposit of 50% of the total Safari Budget. This deposit can be made either via a bank wire transfer or through our secure online payment gateway, as specified in the provided tax invoice.
It is important to note that clients are strictly advised to ensure the full payment of their invoices thirty (30) days prior to their arrival. In the event that clients makes a reservation within thirty (30) days of their arrival, the entire safari cost must be paid in full at the time of confirmation, in compliance with our Booking and Travel Privacy Policy.
By adhering to these payment terms, we can ensure the seamless planning and execution of your safari experience. This upfront commitment from our clients allows us to allocate the necessary resources and secure the required arrangements, ultimately delivering the exceptional service you expect.
If you have any questions or require further assistance with the payment process, please do not hesitate to reach out to our team through info@nobleadventuretz.com. We are here to guide you through every step of your safari booking and ensure a hassle-free experience.
We understand that plans may change, and we are committed to providing a fair and transparent cancellation policy. Should you wish to cancel your confirmed booking, we kindly request that you submit a written notice to our team through info@nobleadventuretz.com.
Our cancellation terms and conditions are as follows:
– 60 days prior to departure: A non-refundable deposit of 30% is retained.
– Less than 60 days but more than 30 days before departure: 50% of the invoice is forfeited.
– Less than 30 days before departure: 100% of the invoice is forfeited.
– In the event of a no-show: 100% of the invoice is forfeited.
While we understand that cancellations can be inconvenient, we consistently strive in good faith to adhere to our Cancellation Terms and Conditions as outlined above. These policies allow us to effectively manage our resources and ensure the provision of high-quality services to all our clients.
In the unlikely event that a cancellation is required due to our own default, we will promptly process a full refund of the invoice amount within three working days via bank wire transfer.
If you have any questions or concerns regarding our cancellation policy, please do not hesitate to reach out to our team. We are here to assist you and ensure a seamless booking experience.
At Noble Adventure Tanzania DMC, we aim to provide our clients with transparent and reliable pricing for their safari experiences. However, it is important to note that prices may be subject to fluctuations due to the dynamic forces of supply and demand within the economy.
While we strive to maintain consistent pricing, there may be instances where external factors could impact the cost of your confirmed booking prior to your arrival. To ensure that our clients are unaffected by any potential changes, we strongly recommend that you make full payment of your confirmed bookings as early as possible.
By doing so, you can rest assured that the agreed-upon price for your safari package will remain unchanged, and you can enjoy your travel plans without any unexpected financial adjustments. This proactive approach allows us to better manage our resources and provide you with the exceptional service you expect.
If you have any concerns or questions regarding the potential impact of economic forces on your safari pricing, please do not hesitate to reach out to our team. We are here to guide you through the process and ensure a seamless and worry-free booking experience.
At Noble Adventure Tanzania DMC, we prioritize a collaborative approach in the safari planning process. We understand that your travel preferences, including special requests for meals and accommodation, may evolve, and we are committed to accommodating any changes, even after your booking has been confirmed.
During the initial planning session, we encourage open discussions to ensure that your safari itinerary aligns with your expectations, including dietary preferences and accommodation choices. Our experienced team will work closely with you to fine-tune these details and provide personalized recommendations for a truly unique safari experience.
Even after your booking is confirmed, we remain flexible and are happy to adjust your itinerary to accommodate any special requests related to meals or lodging, as long as they fall within the approved safari budget. We recognize that your travel needs may change, and we are dedicated to providing the utmost flexibility to ensure your satisfaction.
By maintaining this adaptable approach, we strive to deliver a seamless and enjoyable safari experience that exceeds your expectations. Our goal is to create a memorable journey that not only meets but surpasses your initial vision, allowing you to fully immerse yourself in the wonders of Tanzania.
If you have any special requests or need to make changes to your confirmed booking, please do not hesitate to reach out to our team. We are here to listen, collaborate, and work tirelessly to bring your safari dreams to life.
At Noble Adventure Tanzania DMC, we believe in providing our clients with a comprehensive and meticulously planned safari experience. Once your itinerary has been agreed upon and confirmed, you can rest assured that every detail has been carefully considered and accounted for.
The agreed itinerary will serve as a detailed roadmap for your safari adventure, specifying all the necessary arrangements and logistics. This includes the provision of full return transfers, which will ensure a seamless arrival and departure experience. Our team will be on hand to greet you at the airport and escort you to your designated hotel, setting the stage for a stress-free and enjoyable start to your journey.
Throughout your safari, all the specified drives and activities will be included as per the agreed itinerary. Our experienced guides and drivers will ensure that you have the opportunity to immerse yourself in the breathtaking landscapes and diverse wildlife of Tanzania, while also providing you with a comfortable and enriching experience.
While we strive to anticipate and plan for all your needs, we understand that unexpected situations may arise. In the event that you require any unspecified movements or adjustments during your safari, our team, including the Company CEO, will be readily available to engage in constructive negotiations to address your needs.
By working closely with our clients and maintaining a flexible, collaborative approach, we aim to deliver a truly exceptional safari experience that exceeds your expectations. Our unwavering commitment to excellence and attention to detail will ensure that your safari is seamless, memorable, and tailored to your unique preferences.
If you have any questions or require further information regarding the specifics of your itinerary or any additional services, please do not hesitate to reach out to our dedicated team through md@nobleadventuretz.com. We are here to guide you every step of the way and ensure that your safari adventure with us is nothing short of extraordinary.
At NAT DMC, we prioritize the safety and convenience of our clients throughout their safari experience. As such, we kindly advise all our clients to ensure that their passports are valid for at least six (6) months upon their arrival in Tanzania.
Additionally, it is important that your passport contains enough blank pages to accommodate the necessary immigration and visa stamps. This will facilitate a seamless entry process and allow you to begin your safari adventure without any delays or complications.
Please note that the responsibility for ensuring the proper documentation and compliance with entry requirements lies solely with the client. Our team at NAT DMC cannot be held accountable for any situation where a client is denied entry at the airport due to non-compliance with the rules and regulations.
We strongly encourage you to review the entry requirements well in advance of your travel dates and to take the necessary steps to ensure that all your documentation is in order. This will not only help to avoid any potential issues at the border but will also contribute to a stress-free and enjoyable start to your safari.
If you have any questions or concerns regarding the entry requirements or documentation needed for your trip, please do not hesitate to reach out to our team. We are here to provide you with the necessary guidance and support to ensure a seamless and hassle-free arrival in Tanzania.
At Noble Adventure Tanzania DMC, we understand that part of the allure of a safari adventure lies in the opportunity to engage in exhilarating activities. However, we also recognize that some of these activities, such as mountain climbing, water sports, nature/bush walks, and chimpanzee tracking excursions, may inherently carry certain risks and dangers.
Rest assured, our team and our third-party supplier/partners take great care and precaution to ensure the safety and well-being of our visitors. We have implemented robust safety measures and protocols to mitigate the risks associated with these activities as much as possible.
That said, we expect all our visitors to exercise due care and common sense, and to follow the advice and instructions provided by our experienced guides. It is crucial that our clients understand that Noble Adventure Tanzania DMC or its partners cannot be held responsible for any physical, mental, or bodily injury, harm, or death that may occur as a result of the client’s participation in these activities.
To ensure your protection and peace of mind, we have comprehensive public liability insurance (Tour Operators Liability Facility) that covers all our clients. Additionally, we can assist you in the process of enrolling with AMREF Flying Doctors, a trusted medical evacuation and emergency assistance provider, should you require emergency medical attention during your safari.
By working together and prioritizing safety, we can ensure that your safari experience is not only thrilling and memorable but also secure. If you have any concerns or questions about the inherent risks associated with the activities offered, please do not hesitate to discuss them with our team. We are here to provide you with the information and guidance you need to make an informed decision and enjoy your safari to the fullest.
At Noble Adventure Tanzania DMC, we strongly recommend that all our clients obtain comprehensive travel insurance prior to their arrival in Tanzania. We understand the importance of being prepared for unforeseen circumstances during your safari adventure.
In the event that our clients require our assistance, we can facilitate the procurement of medical evacuation insurance through our partnership with AMREF Flying Doctors. This coverage will be provided at the client’s own expense and will be valid for 30 days from the day of the client’s arrival.
As a legally registered member of AMREF, we can ensure a seamless process for our clients to connect with this trusted provider. Once enrolled, our clients will have the security of knowing that they are covered for medical evacuation services anywhere within Tanzania, with the ability to be transported to specialized hospitals in Nairobi, Kenya, in the event of an emergency.
We strongly urge all our clients to take advantage of this service and obtain the necessary travel insurance prior to their arrival. This will provide you with the peace of mind to fully immerse yourself in the wonders of your safari experience, knowing that you are protected should any unexpected situations arise.
If you have any questions or require further assistance in arranging your travel insurance and medical evacuation coverage, please do not hesitate to reach out to our team. We are committed to ensuring your safety and well-being throughout your stay with us.
Our Booking and Travel Privacy Policy, as well as our Terms and Conditions, are governed by the jurisdictional laws of the United Republic of Tanzania.
